Delivery Options Overview
Gucca Furniture offers ideal shipping methods for any requirement. Be it low priced through Speedaf/G4S services, especially reliable and secure by a specifically trained freight/transport forwarders. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Delivery Options Policy
At Gucca, we strive to provide you with a seamless shopping experience, which extends to our delivery services. Our delivery options are designed to ensure that your orders reach you in a timely and efficient manner. Below are the details of our delivery policy:
Delivery Areas
We deliver to a wide range of locations across Nairobi and its surrounding areas. If you are unsure whether we deliver to your location, please contact our customer service team at sales@gucca.co.ke for assistance.
Delivery Times
– Standard Delivery: Our standard delivery timeframe is within [ 2-7 business days] from the date of order confirmation.
– Express Delivery: For those who need their items sooner, we offer express delivery services, with an estimated delivery timeframe of [ 1-2 business days]. Additional charges may apply for express delivery.
Delivery Charges
Delivery charges may vary based on the delivery location and the total value of your order. You will be notified of any applicable delivery fees at checkout. Orders over [ KSh 50,000] may qualify for free delivery within specified areas.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery in real-time.
Delivery Process
1. Order Confirmation: You will receive an order confirmation email once your order is successfully placed.
2. Preparation: Our team will prepare your order for dispatch.
3. Dispatch Notification: You will receive a notification when your order is on its way, along with tracking details.
4. Delivery: Our delivery partner will deliver your order to the address provided during checkout.
Delivery Conditions
– Please ensure that your delivery address is accurate and complete to avoid delays.
– Someone must be present at the delivery location to receive the package. If no one is available, our delivery partner will attempt to contact you to reschedule the delivery.
– In case of repeated delivery attempts without success, we may have to charge an additional fee for redelivery.
Customer Service
If you have any questions or concerns regarding our delivery options, please feel free to reach out to our customer service team at sales@gucca.co.ke. We are here to assist you!
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Thank you for choosing Gucca! We appreciate your business and aim to provide you with a convenient and reliable shopping experience.
